Travel More, Worry Less
How It Works
Prior to departure, purchase an UPPAbaby Travel Bag and register both your gear and Travel Bag online or with our Companion App. Your Travel Bag Serial Number is located on a TravelSafe label inside the bag. Once this is complete, your gear is enrolled in our TravelSafe Program under the following conditions:
- For Strollers, Playard, RumbleSeat or Bassinet accessories, the TravelSafe Program covers you within 4 years of your gear purchase (2 years under the original product warranty + an additional 2 years). The 2 additional years are ONLY valid for damage caused to your gear in the Travel Bag during air travel.
- For Car Seats, the TravelSafe Program covers you within the terms of your original warranty.
Make a claim by contacting UPPAbaby within 14 days of your trip and provide all of the following:
- Registration information: Name, Address, Serial Numbers of both gear and Travel Bag
- Image of damage to gear
- Proof of travel with departure and return dates. Accepted documents include a boarding pass, baggage ticket, or flight confirmation.
Your UPPAbaby gear and Travel Bag must be registered prior to your trip departure date. Program benefits are contingent upon your gear being under its original warranty. UPPAbaby cannot replace gear if lost by the airline. If you fail to register your gear, a proof of purchase must be provided in order to make a claim.